Help Center
How can we help you?
Everything you need to know about using PixelForge AI tools
🚀 Getting Started
What is PixelForge?
PixelForge AI is an all-in-one creative toolkit with 16+ AI-powered tools for image, video, audio, and text processing. Instead of subscribing to multiple services (remove.bg, TinyPNG, etc.), you get everything in one platform.
How do I create an account?
Click the 'Sign Up' button in the top-right corner. Enter your name, email, and password. You'll get 20 free AI credits to try all tools. No credit card required.
What's included in the free plan?
The free plan gives you:
• 20 AI credits (lifetime)
• Unlimited basic tools (compress, convert, resize, enhance)
• Max 10MB per file
• Standard processing speed
Basic tools are always free and don't count against your AI credits.
How do I upgrade my plan?
Go to the Pricing page and choose your desired plan. We accept PayPal and credit/debit cards. You can cancel your subscription at any time.
🖼️ Image Tools
AI Background Removal
Upload any image and our AI will instantly remove the background, leaving you with a clean transparent PNG.
Supported formats: PNG, JPG, WebP
Output: Transparent PNG
Cost: 1 credit per image
Tips: Use high-resolution images with good contrast between subject and background for best results.
AI Image Upscale
Enlarge images up to 4x without losing quality using Real-ESRGAN technology.
Scale options: 2x, 4x
Output: Enhanced PNG
Cost: 1 credit per image
Best for: Product photos, print materials, restoring old photos.
AI Photo Enhance
Automatically improve photo quality — fix blur, enhance colors, sharpen details. Free and unlimited.
Enhancement modes: General enhancement, brightness/contrast adjustment
Tip: Works great for photos taken in poor lighting.
AI Image Generator
Create images from text descriptions using Flux AI. Simply describe what you want.
Tips for good prompts:
• Be specific: 'A golden retriever puppy on a red blanket'
• Include style: 'oil painting', 'photorealistic', 'anime'
• Add details: 'soft lighting', 'shallow depth of field', '8K'
Cost: 1 credit per image
Image Compress, Convert & Resize
These basic tools are FREE and unlimited for all users:
• Compress: Reduce file size up to 80% without visible quality loss
• Convert: Transform between PNG, JPG, WebP, AVIF, BMP, TIFF
• Resize: Change dimensions with presets for Instagram, Facebook, Twitter, LinkedIn
No credits needed — use as much as you want!
🎵 Audio & Text Tools
Speech to Text
Convert audio and video files to text using Whisper AI. Supports 50+ languages.
Features:
• Auto language detection
• Supports MP3, WAV, M4A, FLAC, OGG, and video files
Cost: 2 credits per transcription
Text to Speech
Convert text to natural-sounding speech in multiple languages.
Languages: English, Chinese, Japanese, Spanish, French, German, and more
Cost: 2 credits per request
Audio Enhance
Remove background noise and enhance audio quality using AI.
Features:
• Noise Removal: Remove background hum, fan noise, traffic
• Voice Enhancement: Make speech clearer
Cost: 2 credits per file
Image to Text (OCR)
Extract text from images, screenshots, and scanned documents.
Supported languages: English, Chinese, Japanese, Korean, Spanish, French, German, and more
Cost: 1 credit per image
AI Copywriter
Generate marketing copy, product descriptions, social media posts, and more.
Content types: Product Descriptions, Social Media Posts, Ad Copy, Email Newsletters, Blog Introductions, SEO Titles
Tone options: Professional, Casual, Persuasive, Humorous, Luxury, Urgent
Languages: English, Chinese, Spanish
Cost: 1 credit per generation
💳 Billing & Plans
What are the plan options?
Free ($0): 20 AI credits (lifetime), basic tools unlimited, 10MB limit
Starter ($9.99/mo): 100 AI credits/month, 25MB limit, all image/audio/text tools, AI image generator
Pro ($19.99/mo): 300 AI credits/month, 50MB limit, video tools included, priority support
How do credits work?
Different tools cost different credits:
• Free tools (Compress, Convert, Resize, Enhance): 0 credits — unlimited
• Image & Text AI tools: 1 credit each
• Audio AI tools: 2 credits each
• Video AI tools: 10 credits each (Pro plan only)
Credits reset every month on your billing date.
Can I cancel anytime?
Yes! You can cancel your subscription at any time. You'll keep access until the end of your current billing period. Cancel through your PayPal account settings.
What payment methods do you accept?
We accept:
• PayPal (global)
• Credit/Debit cards (Visa, MasterCard, Amex)
All payments are processed securely through trusted payment providers.
🔒 Privacy & Security
Is my data safe?
Yes! All uploaded files are processed in real-time and deleted from our servers immediately after processing. We never store, share, sell, or train on your data.
What file formats are supported?
Images: PNG, JPG, WebP, AVIF, BMP, TIFF
Video: MP4, MOV, WebM
Audio: MP3, WAV, M4A, FLAC, OGG
Documents (via OCR): Any image format with text
🛟 Support & Contact
How do I contact support?
You can reach us through:
• Contact form: pixelforgeai.club/contact
• Email: hello@pixelforgeai.club
• Response time: Within 24 hours
• Pro users get priority support
I forgot my password
Go to the login page and click 'Forgot password'. Enter your email and we'll send you a reset link. If you don't receive it within a few minutes, check your spam folder.