Frequently Asked Questions
Everything you need to know about PixelForge AI
What is PixelForge AI?
PixelForge AI is an all-in-one AI creative toolkit with 16+ tools for image, video, audio, and text processing. From background removal to AI writing, everything is in one platform — no need to switch between multiple apps.
Is there a free plan?
Yes! Our free plan includes 10 credits per month, giving you access to all AI-powered tools. You can remove backgrounds, upscale images, generate text, and more without paying anything. No credit card required to sign up.
How do credits work?
Each tool action costs a certain number of credits. Basic tools like image compression and format conversion are completely free (0 credits). AI tools cost 1-2 credits each, and advanced video tools cost 5 credits. Your credits reset every month.
What payment methods do you accept?
We accept PayPal and major credit cards through Gumroad. Both methods support secure monthly subscriptions with automatic renewal. You can cancel anytime.
Can I cancel my subscription anytime?
Absolutely. You can cancel your subscription at any time through your account settings or by contacting our support team. Your subscription remains active until the end of the current billing period.
What image formats are supported?
We support JPG, PNG, WebP, AVIF, and GIF formats for input and output. You can convert between any of these formats using our free image converter tool.
Is my data safe?
Yes. All uploads are processed securely and automatically deleted after processing. We never store your images, videos, or audio files permanently. We do not share your data with third parties.
Do I need to install any software?
No. PixelForge AI runs entirely in your web browser. It works on Windows, Mac, Linux, Chrome OS, and mobile devices. No downloads or installations required.
How accurate is the AI background removal?
Our background removal tool uses state-of-the-art AI models (rembg) that achieve professional-level accuracy for most images, including complex subjects like hair and fur. For best results, use high-quality images with good lighting.
Can I use the tools for commercial projects?
Yes. All content created with PixelForge AI can be used for both personal and commercial purposes. You retain full ownership of your processed files.
What languages does the AI Writer support?
Our AI Writer can generate content in English, Chinese (Simplified), and Spanish. You can choose the output language when creating content.
How do I get support?
You can reach our support team through the Contact page. We typically respond within 24 hours. For paid subscribers, priority support is available.
Still have questions?
Contact Support